FAQ

Frequently asked questions

Haven't found your answer? Ask our CS team directly.

General

What is perseroan.id?

perseroan.id provides business legalization services: establishing Sole-Proprietor PTs, PTs, CVs, Foundations, Firms, and foreign-owned PTs (PMA), amending company data, updating NIB/KBLI, and construction SBU & SKK certification. We work with partner notaries and handle the entire process until your documents are issued.

Can everything be done without visiting your office?

Yes. The whole process can be done online: consultation via WhatsApp, digital document submission, and a scheduled deed signing with the notary. Company bank account opening assistance is available in Cirebon, Bandung, and Tasikmalaya.

Which areas do you serve?

We can establish companies domiciled anywhere in Indonesia. Bank account opening assistance is currently available in Cirebon, Bandung, and Tasikmalaya.

How do I get started?

Click "Order now" or "Consult" on the package you need, or contact our CS team on WhatsApp. We will help you choose the right entity type and KBLI, then send you the list of documents to prepare.

Setting up a PT & CV

What is the difference between a Sole-Proprietor PT and a regular PT?

A Sole-Proprietor PT is founded by 1 Indonesian citizen for micro and small businesses, using an electronic statement of establishment without a notarial deed. A regular PT is founded by at least 2 people with a notarial deed, is more flexible for adding shareholders, and is generally more trusted for partnerships and tenders.

What is the difference between a PT and a CV?

A PT is a legal entity that separates company assets from the shareholders' personal assets. A CV is not a legal entity; active partners are liable up to their personal assets. A CV is simpler and cheaper, while a PT suits businesses that want to grow and attract investors.

Which documents do I need to prepare?

Typically: ID cards (KTP) and tax IDs (NPWP) of all founders/directors, 3 proposed company names, the business address, an active phone number and email, the planned capital and shareholder/partner structure, and the business activities (KBLI). Our CS team will send the complete list for your chosen package.

How long does the establishment take?

A Sole-Proprietor PT usually takes 1–3 working days. A PT or CV generally takes 3–7 working days once the documents are complete and the name is approved, depending on the notary schedule and government system queues.

What is the minimum capital to establish a PT?

Under current regulations, the authorized capital of a PT is agreed by the founders. However, certain business activities and foreign-owned PTs (PMA) have their own minimum capital requirements. Consult us so it matches your chosen KBLI.

Can the company address be my home?

Yes for many types of business, as long as it complies with zoning rules and the requirements of the business activity. Some KBLI codes require a location in specific zones — we will check this during the consultation.

Documents & Licensing

What is an NIB?

An NIB (Nomor Induk Berusaha, Business Identification Number) is a business identity issued through the OSS RBA system. It serves as the company registration, import identification number, and customs access as regulated.

What is KBLI and why does it matter?

KBLI (Indonesian Standard Industrial Classification) is a 5-digit business activity code. It determines the licenses you need and your business risk level. Choosing the wrong KBLI can leave your license mismatched with your actual activities. Use our KBLI Guide to find the right code.

What are SPPL and K3L?

SPPL is a statement of commitment to environmental management for low-risk businesses. K3L is a statement of compliance with Health, Safety, Security, and Environment requirements. We prepare both in the packages that include them.

Will I receive an OSS account?

Yes. In packages that include the OSS account and email + password, we hand over full account access so you can manage your company independently. We recommend changing the passwords right after handover.

Can I add KBLI codes after the company is established?

Yes, through our NIB Upgrade / Amendment service. If the new KBLI also changes the business purpose in the articles of association, a PT or CV Amendment is required.

Payment

How does payment work?

Orders, invoices, and payments are processed through Netdigi, our billing platform. The payment scheme (full or in installments) will be explained by our CS team before the process starts. Always confirm bank details through our official contacts.

Are there any extra fees outside the package?

The package price covers all listed items. Extra fees only apply to needs outside the package — for example changes requested after documents are issued, additional legalization, or special requirements of certain business activities — and will always be communicated first.

Why do Firm and PT PMA show "Contact CS"?

The cost of a Firm or a foreign-owned PT depends heavily on the ownership structure, business activities, and follow-up licenses. Our CS team will send a tailored quote after a short consultation.

Digital Services

What features does the Company App include?

The Company App covers employee management, KPI & attendance, bookkeeping, financial reports, inventory/asset records, e-budgeting, sales targets, invoicing, and a correspondence archive.

How does the Company App subscription work?

The Company App is a monthly subscription starting from Rp65,000/month. Our CS team will recommend the right plan based on your number of users and feature needs.

Why are website & logo prices "starting from", and the mobile app "Contact CS"?

The final cost depends on the number of pages, features, design complexity, and integrations required. We will send a detailed quote once we understand your needs.

Can I combine it with setting up a PT or CV?

Yes. You can handle your business legalization together with a website, logo, or app at perseroan.id — just let us know during the consultation.

Account & Orders

How do I sign in to the member area?

Click Sign in, then choose "Sign in with Netdigi". Use the same Netdigi account you used when ordering. No account yet? One is created automatically when you order a package on Netdigi.

Where do I upload the required documents?

Once your payment is complete, the order appears in the perseroan.id member area. Open it to upload documents, fill in your company data, track progress, and download the issued documents.

Where can I see my invoices and payments?

Invoices and payments are managed in the Netdigi member area. Each order page on perseroan.id links directly to your billing.

Still have questions?

Our team is available Monday–Saturday, 08:00–17:00 WIB.