Definitions
- perseroan.id ("we") is a business legalization service provider operating through this website and its official communication channels.
- Client ("you") is any individual or entity using our services.
- Services means the establishment of business entities, amendments to company data, NIB/KBLI updates, certification, and related services listed on the Services & Pricing page.
- Relevant authorities include notaries, the Directorate General of General Legal Administration (AHU), the Directorate General of Taxes, the OSS RBA system, banks, certification bodies, and other government agencies.
Scope of services
We prepare, submit, and monitor legal documents on your behalf. Issuance of documents is solely the authority of the relevant agencies. Each package includes only the items marked as included on the Services & Pricing page; items marked with a minus sign are not included.
Company bank account opening assistance applies to Cirebon, Bandung, and Tasikmalaya and is subject to each bank's policies and approval.
Client obligations
- Provide data and documents that are true, complete, valid, and your own or authorized by their owner.
- Ensure the proposed company name, business activities (KBLI), management, and capital do not violate the law.
- Be present or available for deed signing and verification as scheduled.
- Complete payment as agreed.
Delays or rejections caused by incorrect or incomplete data are the client's responsibility.
Pricing & payment
- Prices are in Indonesian Rupiah and apply to the listed package scope. Services marked Contact CS are quoted separately.
- The payment scheme (full upfront or in installments) is explained by our CS team before the process starts.
- Payments are made only through official perseroan.id channels confirmed via WhatsApp 0812-0000-0000 or email halo@perseroan.id. We are not responsible for payments made to any other account.
- Fees outside the package (e.g. changes requested after documents are issued, additional legalization, or special requirements of certain business activities) are communicated and approved by the client in advance.
Processing time
Estimated timelines are counted in working days from the moment documents are complete and the company name is approved. Estimates may change due to queues or outages in government systems, notary schedules, public holidays, or circumstances beyond our control.
Cancellation & refunds
- Cancellation before the process starts: funds are refunded minus any administrative costs incurred.
- Cancellation after the process has started: costs for completed stages or amounts paid to third parties (e.g. notaries, government fees) are non-refundable.
- If the process fails due to our error, we will fix it at no extra cost or refund the portion that cannot be completed.
Handover of documents & accounts
Documents and account access (email, OSS, etc.) are handed over to the client once the process is complete and payment is settled. The client must change all passwords immediately after handover and is responsible for account security thereafter.
Limitation of liability
We are not liable for decisions of the relevant authorities (including rejection of names, applications, or bank accounts), regulatory changes, or indirect losses arising from the use of documents. Our liability is limited to the service fee paid for the order concerned.
Information on this website
Website content, including the KBLI Guide and FAQ, is general information and not legal advice. Licensing requirements may change at any time; always confirm with us or the relevant authorities before making decisions.
Changes to these terms
We may update these terms at any time. The latest version is always available on this page with the update date shown above. Ongoing orders are governed by the terms in effect when the order was agreed.
Governing law
These terms are governed by the laws of the Republic of Indonesia. Disputes shall first be settled amicably; failing that, through the applicable legal channels.
Questions about these terms can be sent via WhatsApp 0812-0000-0000 or email halo@perseroan.id.